See how DOC 24 RCM gets practices paid.
A guided look at the revenue cycle platform that verifies coverage in real time, catches the errors that cause denials before a claim ever goes out, and tracks every dollar from eligibility to payment.
Illustrative screens with sample data — not a live patient record.
Revenue Dashboard
The whole revenue cycle, at a glance.
Open the app and see exactly where money is — submitted, pending, denied, and paid — with the metrics a finance-minded practice actually tracks.
- Clean claim rate, days in A/R, and denial rate up top
- Collections trend across the last six months
- Drill into any number to see the claims behind it
Eligibility & Benefits
Verify coverage before the visit.
Run a real-time eligibility check at intake. Know the patient's active coverage, copay, deductible, and remaining benefits before they walk in — so nothing gets billed to a dead policy.
- Real-time 270/271 eligibility verification
- Active/inactive status, copay, deductible remaining
- Flags coverage problems before a claim is built
| Benefit | Coverage | Patient Resp. |
|---|---|---|
| Office visit (99213) | Covered | $30.00 |
| Lab — metabolic panel | Covered | $0.00 |
| Specialist referral | Auth required | — |
Claim Scrubbing
Catch denials before they happen.
Every claim runs through a pre-submission scrubber that flags the coding, eligibility, and data errors payers reject for — so you fix them on your terms instead of waiting 30 days for a denial.
- Pre-submission edits for coding and payer rules
- Clear "why it would deny" explanation per claim
- Fix and re-check without leaving the screen
| Claim | Payer | Scrub result | Amount |
|---|---|---|---|
| CLM-4471 · Patel | BCBS | Clean | $182.00 |
| CLM-4472 · Nguyen | Aetna | Missing modifier 25 | $240.00 |
| CLM-4473 · Davis | UHC | Clean | $96.00 |
| CLM-4474 · Romero | Cigna | DX/CPT mismatch | $310.00 |
Denials & Appeals
Work every dollar to resolution.
When a payer does deny, the claim lands in a worklist with the reason code, the dollar amount at stake, and the appeal status — so nothing slips into write-off by default.
- Denial reason codes translated into plain English
- Appeal tracking from filed to overturned
- Aging view so the oldest dollars get worked first
| Claim | Reason | Status | At stake |
|---|---|---|---|
| CLM-4392 | CO-197 No auth | Appeal filed | $1,820 |
| CLM-4401 | CO-16 Missing info | Corrected | $640 |
| CLM-4377 | CO-29 Late filing | Appeal filed | $2,210 |
| CLM-4410 | PR-204 Not covered | Overturned | $1,470 |
Team & Access
The right access for every role.
Built for billing teams. Admins manage everything, members work claims day to day, and viewers get read-only visibility — so the right people see the right data and sensitive actions stay controlled.
- Admin, member, and viewer roles out of the box
- Sensitive actions (like voids) restricted to admins
- Read-only access for partners and reviewers
| Member | Role | Permissions |
|---|---|---|
DC D. Clarke |
Admin | Full access · voids · billing |
MR M. Reyes |
Member | Work claims · eligibility · appeals |
JL J. Lin |
Viewer | Read-only reporting |
Want to see it on your numbers?
We'll walk you through DOC 24 RCM with your practice's workflow in mind and answer anything you'd want to know before getting started.
All figures above are illustrative sample data shown for demonstration only.