Services / Healthcare Revenue Cycle
Healthcare revenue cycle
A dedicated workspace for practice billing teams.
DOC 24 Healthcare RCM is a separate workspace for medical practice revenue cycle work, hosted on its own site and kept apart from our general business tools.
Problems this addresses
Built around the work billing teams do every day.
- Claims, payments and follow-up are spread across spreadsheets and portals.
- It is hard to see which balances need attention first.
- Practice owners want clearer reporting on collections.
- Financial reporting for the practice is separate from the billing work.
Who this is for
Medical practices and billing teams.
Access is limited while the product is in private beta and is set up with each practice directly.
- Independent medical and dental practices
- In-house billing teams
- Practice owners who want clearer revenue reporting
- Practices that also want CFO-level support for the business side
Scope and deliverables
How DOC 24 can help.
- Healthcare RCM workspaceA dedicated workspace for revenue cycle activity, offered by approval during private beta.
- Practice finance advisoryCash forecasting, budgeting and reporting for the practice, using summary financial information only.
- Controls for the front and back officeReviews of payment posting, refunds, adjustments and cash handling.
Engagement process
Getting started.
Conversation
We learn about the practice, its billing setup and what it needs.
- You receive
- An honest view of whether the beta is a fit.
Agreements first
Any work involving patient information starts only after the required agreements are signed.
- You receive
- Signed agreements and an agreed data scope.
Onboarding
Access is set up directly with your team.
- You receive
- Workspace access and onboarding support.
What your team provides
- A practice contact who owns the relationship
- Signed customer and business associate agreements before any patient data is shared
- Your own payer and clearinghouse relationships
- Review of results by your billing staff
Boundaries
- Patient information never goes into our general cash or CFO workspaces
- No pricing is published during private beta
- We do not guarantee payment speed or denial outcomes
- Features and availability are confirmed with each practice
Questions
Before you reach out
Is the healthcare workspace generally available?
Not yet. It is in private beta, and access is set up with each practice directly.
Where does patient data go?
Only into the dedicated healthcare workspace, and only after the required agreements are in place. Never into our general business tools.
Can you help with the business side of the practice?
Yes. Our CFO advisory practice works with summary, non-patient financial information.
Related services
Often paired with
See whether the private beta fits your practice.
Tell us about your practice and your billing setup.